Claims and Returns service

NUOVA FIMA introduced a new procedure for the returns and claims handling in order to offer a more efficient service and after sales assistance to its customers. The above mentioned procedure is also available in our website, into SERVICE section.

This new service offered by Nuova Fima will speed up the file clearing and/or the damaged product replacement ensuring a best feed-back with the customer and a best response time.

Advantages :

– response time

– best feed-back between customer & Nuova Fima